Frequently Asked Questions
Below are some common questions and answers. Contact us if you have any addtional questions.
Our mats are made from eco-friendly, fully recyclable natural tree rubber with 'vegan leather' polyurethane.
We use a non-toxic process to coat our yoga mats and take great care in making sure they do not have any harsh odors. You may experience a light natural rubber smell when it arrives which should soon dissipate as you put your mat to use.
The surface of Sacred mats is smooth so cleaning our mats is very easy and quick. Just take a damp cloth with a light diluted tea tree oil spray or natural yoga mat cleaner and gently wipe the dirt off. For a deeper cleaning, gently wipe with a soapy scrub and rinse with the help of a hose or shower head and let it dry overnight somewhere dry. You will notice the mat's color darken when liquid touches its surface, please don't worry, it's normal and it will come back to its original color when dry. Please do not wipe vigorously to avoid causing traces that cannot disappear.
Yes, we're hippies—we believe consciousness is everything and actively creates the energy field around us, as well as physical matter. When a conscious intention is set upon any symbol, object, act, or event, it creates physical energy around it. The 'Sacred Eye' design was channeled and meditated upon for hours, harnessing and imprinting love and protective energy into the mats, which will hold this vibrational frequency forever through quantum resonant bonding. The more you meditate on the mat, the more you intensify it and participate in the resonant bonding. Learn more here.
Our yoga mats are made in China with great care and with very close quality control.
If you are unhappy with your order, please contact us immediately at [email protected] . We are committed to doing whatever we can to help resolve the situation to your satisfaction!
If you would like to return or exchange your Sacred Yoga mat, you can do so within 30 days of receipt of goods, provided the relevant item(s) has not been handled or used and is returned in a saleable condition with all original packaging intact. Returns of items with damaged packaging will incur a $20 restocking fee. This does not affect your statutory rights.
We ask that you contact us first at [email protected]. As long as there is no issue with the return, you will be reimbursed the cost of the goods purchased. The customer is responsible for the return shipping fee.
The package is your responsibility until it reaches us so please always retain proof of receipt and tracking, and it is your responsibility to ensure the goods are insured for the full value during their journey back to us. We cannot accept liability for lost or damaged goods.
Please feel free to contact us anytime to discuss any part of this policy in greater detail, and we’d be happy to help.